Welcome to
Payne Volkswagen

Exelent! Every one it's friendly and trate to help you in all you need

I love going to the dealership for service. Everything is always so smooth and everyone is so friendly.

Excellent customer service. Sales people very patient and helpful. Very courteous. Even the staff that is in the general offices area are very helpful. I greatly recommend this agency. Their gentleman in financing is a very fine person, Mr. Bautista. And I highly recommend Memo Perez, a wonderful salesman.

Excelente atención atreves de todo el proceso. El Sr. Guillermo Perez Jr. nos acompaño durante la selección del vehículo, el cual llenara nuestras necesidades. Gracias a todo el equipo de trabajo de Payne Brownsville por tan esmerado servicio.

Great service with Mr. Duran, easy and fast check out with new vehicle. Highly recommend and would come back.

Pedro Santos was an excellent person to work with in the purchase of my new vehicle. He was patient, friendly, and attentive without being pushy like many other car salesmen. . He took the customer’s wants into consideration to provide best options available.

Sales person luis garcia was very attentive from the moment I arrived to the dealer to the last step of showing me how to use the Mitsubishi app. He answered all my questions and went above and beyond.

Was in and out with what I wanted in less than a couple of hours.

Great customer service and it was a smooth process. Very happy with my purchase! Finance department was great in explaining the numbers and warranties. Would recommend them.

Sales person Guillermo Perez was very knowledgeable and really help us get a good deal

Great staff! Best car buying experience I’ve ever had. Ivan, Jorge, and Roberto were truly a pleasure to work with. I look forward to buying from them again in the future.

Always happy with the service they provide! I have been doing business there for several years and continue to go back not only for the cars but for the service.

Best dealership hands down! Received the best customer service from Ivan, he was kind and gave me the best deal! He was very knowledgeable and attentive. Had the best experience and easy process from start to finish!

The staff at Payne has always provided a good service by giving me all the options for car purchases that best accommodate to my needs. Respectful and attentive customer service since the first time I entered their dealership back in 2015.

Excellent customer service from Tomas. He was friendly and helpful. Took my car for an oil change and scheduled a repair for the following weekend

The service department is excellent! Everyone is , friendly, helpful, and attentive! I have used them before and would recommend to anyone that needs car repair or service!

Everything was great. Highly satisfied with the service 100%. I will definitely recommend him to all my family and friends. He explained everything very well.

In and out service was great. I was shuttled to get my wallet at home, which I had forgotten. Lots of courtesy all around. Mechanic was able to quickly diagnose the problem and was fixed in due time.

Great experience! Everything was thoroughly explained, they were nice and extremely helpful professional. Driving my car back home it almost felt like it was brand new!

Service was very good service personnel were very friendly explained everything that was going to be serviced that day also complete a courtesy checks Thanks

Very good service, always looking to maintain high quality of customer service. I will keep going for service and of course I will recommend, thank you!

Always a positive experienced when I get an oil change here. Good cust. Service. Able to accomodate my needs and honor my request with no hesitation

I walk in with my wife and in seconds, I was approach by manager Santillana he recommend to talk to a car sales with Guillermo Perez, so far I am satisfied with the service

I walked to th dealership just to look at the volkswagen cars they had not knowing anything about the German vehicles. Joel Sanchez really helped us out and he knew allot about the two subs we were interested in. We got the Tiguan which was exactly what we were looking for, we were helped by one of the best and if we buy another vehicle we will go with Joel sanchez

After test driving the Passat with Ivan, a very attentive sales rep, I knew I was sold. The car sold itself, but with the determination of Ivan and his sales manager Roger Davila, they were able to offer me a competitive price for the Passat and a very acceptable trade-in value for my old car that kept me from shopping in San Antonio. That’s a win for me, Ivan & Roger, and the RGV. Thank you guys, I love my car!!